1 Purpose of This Policy

This Privacy Policy explains how Direct Mad Media Pty Ltd (we, us, our) collects, stores, uses, and discloses personal information obtained through the Xscorts website (the Site).

2. Collection of Personal Information

We may collect:
a) account details (name, email, phone number);
b) identity verification information;
c) device and browser information;
d) IP address, location metadata, and access logs;
e) payment details (processed via third-party gateways);
f) advertiser content, images and profile details;
g) communications sent through the Site;
h) information submitted for customer support.

We may collect personal information directly from you, automatically through the Site, or from third-party service providers.

3. Sensitive Information

We do not knowingly collect sensitive information unless voluntarily provided by advertisers or agencies, such as:
a) profile images;
b) service descriptions;
c) identity documents.
You consent to us storing and handling such information where necessary for verification or compliance.

4. Use of Personal Information

We use personal information to:
a) operate and maintain the Site;
b) verify account ownership and age;
c) publish and manage advertisements;
d) process payments;
e) prevent fraud or illegal activity;
f) comply with legal obligations;
g) provide customer support;
h) improve and develop the Site.

5. Disclosure of Information

We may disclose personal information to:
a) third-party providers (hosting, payment processing, analytics);
b) law enforcement or regulatory authorities;
c) legal advisers;
d) individuals you authorise us to share information with.

We may disclose information where:
a) required by law;
b) reasonably necessary to protect users;
c) reasonably necessary to protect the public or prevent harm;
d) responding to lawful requests from agencies or courts.

6. Data Retention

We retain personal information for as long as necessary for legal compliance, auditing, operational integrity, and security. This may include retaining IP logs, metadata, account history, and removed content.

7. Cookies & Tracking Technologies

The Site uses cookies, local storage, and similar technologies to:
a) maintain sessions;
b) analyse usage;
c) customise user experience;
d) prevent fraud.

Users may disable cookies in their browser, but key features may not work.

8. Security Measures

We implement reasonable administrative, technical, and physical security measures. No system is completely secure; users provide information at their own risk.

9. Access & Correction

You may request access to or correction of your personal information by contacting us. Verification may be required.

10. Overseas Disclosure

We may store data using service providers located outside Australia. By using the Site, you consent to overseas storage where required.

11. Third-Party Links

We are not responsible for the privacy practices of external websites linked through the Site.

12. Changes to This Policy

We may update this policy at any time. Continued use of the Site constitutes acceptance of changes.

13. Contact Us

Email:  compliance@xscorts.com.au